Shipping Policy

Circle C Country Supply makes every effort to ship all products as quickly and effectively as possible. Orders placed before 2:00 pm Central Standard Time (CST) will be shipped the same day as placed, excluding weekends and holidays. Circle C ships primarily through USPS Priority Mail and UPS.

Customers can easily see what shipping options are available for a given order. To do this simply add your item or items to your shopping cart. Once items are added you can click on the shopping cart icon located at the top of every page. When you click on the icon a window will open showing you up to 3 items that are in your cart. In the bottom, left-hand corner of this pop-up window there is a button that says “View All”. If you click on the “View All” button it will take you into your full shopping cart. Once you are in your full shopping cart, in the bottom, left-hand corner of that page you will see “Estimate Shipping and Tax”. If you enter the state and zip code of where your order is to be delivered, our system will calculate all available shipping options, and display them for your selection.

The following is a summary of our shipping options and how each is handled.

Standard Shipping
Customers have the option to choose Standard Shipping for their order. This shipping option is calculated based upon the weight of your order and the destination of where the items are shipping. As stated, orders that are placed before 2:00 pm CST will be shipped the same day. Transit time for Standard Shipping typically runs between 2-5 business days.

With this shipping method, Circle C will choose the most economical and timely shipping method to fit the items you are purchasing. The two primary shipping methods that will be used are USPS Priority Mail and UPS Ground. In many cases, especially for small and lightweight items, orders will be shipped via USPS Priority Mail.

Please note: If you have a PO Box where you normally receive your mail, please be sure to include that in the Shipping Address on your order. If you do have a PO Box Circle C recommends putting your physical address on Line 1 of your order’s shipping address and the PO Box on Line 2 of your order’s shipping address. Failure to include a PO Box where your mail is delivered may result in delayed, return to sender or lost shipments.

If there is a shipping method that you prefer, USPS or UPS, you may contact Circle C’s customer service at (877-262-6687877-262-6687) or at [email protected]. Circle C will do everything possible to accommodate any such requests, however additional fees may be incurred.

You can click on the links below to see a map of standard delivery times for USPS Priority Mail and UPS Ground.

USPS Priority Mail Transit Times Map

UPS Ground Transit Times Map

Free Shipping
Circle C does offer free shipping on most orders of $50 or more. Click the link below to read our free shipping policy.

Free Shipping Policy

UPS Services
Customers will have the option to specifically select UPS transport services. These will range from UPS Ground to UPS Next Day Air. Our system will provide you with UPS’s standard delivery rates based upon the weight of your order and the destination state and zip code.

Pharmaceutical Cold Ship
Items that are required to be shipped cold, mainly vaccines and other pharmaceuticals, will be shipped via UPS Next Day Air. There is a service fee of $10.00 for all orders that contain an item that requires cold shipment. This service fee applies only to shipping locations within the continental United States. Any orders requiring cold overnight delivery to Hawaii or Alaska will be charged based upon the prevailing UPS Next Day Air service rates for the weight and destination of the order.

Orders that contain both cold ship items and items that qualify for free shipping, will be shipped for the $10.00 fee. All cold ship items will be shipped via UPS Next Day Air, however the other items on the order may be shipped via the most economical method as chosen by Circle C. All tracking numbers and methods related to such shipments will be provided to the customer upon processing.

Orders than contain both cold ship items and heavy/bulky items that DO NOT qualify for free shipping, will be charged based upon the prevailing UPS Next Day Air service rates for the weight and destination of the order.

Orders of cold ship items totaling $200 or more will ship via UPS Next Day Air for free ($10 fee will be waived).

For more information please see our Pharmaceutical Cold Ship Quality Program.

Hazardous Shipping
Some items sold by Circle C may be considered Hazardous Materials and as such are only available for shipment via Ground Services. These orders will be shipped via UPS Ground and there will be a $30 Hazardous Shipping Fee applied to your order. Fees will be calculated based upon the weight of the hazardous materials being shipped. Hazardous items may only be shipped within the continental United States.

Orders that contain both hazardous items and items that qualify for free shipping, will be shipped for the Hazardous Shipping Fee as calculated on the order. While all hazardous items will be shipped together via UPS Ground, all items that qualify for free shipping may be shipped via the most economical as chosen by Circle C.

Orders that contain both hazardous items and heavy/bulky items that DO NOT qualify for free shipping, will be charged based upon the prevailing UPS Ground service rates for the weight and destination of the order plus the $30 Hazardous Shipping Fee.

© Circle C Country Supply, Inc., 2018